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Michael N Matthews, OD

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Michael N Matthews, OD
(17 Reviews)
> Get Phone Number & Directions
2926 HILLRISE DR LAS CRUCES, NM 88011
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Personable and knowledgeable. Took great concern about my eye health. Reasonably priced.
by Les xxx.xxx.4.166
January 30, 2019
I have been seeing Dr. Matthews for about 15 yrs. He and his staff are professional, friendly, caring and very accommodating. I have never had a problem getting an appointment and have never waited in the waiting area past my appointment time. I highly recommend Dr. Matthews for your Optometry services.
by GAIL ELLISON xxx.xxx.88.102
October 13, 2014
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by LB xxx.xxx.226.57
July 30, 2013
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this provider's staff friendly?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.66.4
June 11, 2013
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Was it easy to make an appointment with this provider?
Yes
Did this optometrist provide you with an accurate prescription?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous xxx.xxx.2.20
February 05, 2013
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Anonymous xxx.xxx.20.74
October 23, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.41.190
September 11, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Susan Helbach xxx.xxx.247.89
May 16, 2012
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Was this provider's office clean?
It could have used some cleaning
Did this provider rush your appointment?
Not too much, but somewhat
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
by Anonymous
February 27, 2012
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider's staff friendly?
Yes
Did this provider answer all of your questions?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
February 24, 2012
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Map and Directions
2926 HILLRISE DR, LAS CRUCES, NM 88011