Michael N Matthews, OD

Michael N Matthews, OD
2926 HILLRISE DR LAS CRUCES, NM 88011
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Was this provider's staff friendly?
Friendly Enough
Was this provider's office easy to locate?
Fairly Easy
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider use current and safe equipment?
Fairly current
by Anonymous
October 11, 2011
Was this provider friendly?
Yes
by Anonymous
October 03, 2011
Would you recommend this optometrist to others?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider use current and safe equipment?
Yes
by Anonymous
August 09, 2011
Everyone in my community knows that they are the absolute best in the field. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most. I'm really excited to tell my friends and family about the fantastic experience I had here. They always make sure to return my phone call as soon as possible. They've never left me waiting. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart.
by Anonymous
July 15, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous
July 01, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
June 20, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was the waiting area spacious?
No, but I can always find a seat
by Anonymous
May 02, 2011
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