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John M Ely, OD

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John M Ely, OD
(57 Reviews)
> Get Phone Number & Directions
869-C JOHN MARSHALL HWY. FRONT ROYAL, VA 22630
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Consumer Feedback

(57 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was the waiting area spacious?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous xxx.xxx.136.9
June 06, 2013
Was this provider late to your appointments?
No, they were on time
Did this provider prominently display their diplomas or business license?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this optometrist offer glasses repairs or adjustments?
Yes, they always help me out
by Anonymous xxx.xxx.162.162
May 18, 2013
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
by Anonymous xxx.xxx.67.14
May 13, 2013
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this optometrist seem knowledgeable about different types of contacts?
Definitely, she/he seemed very knowledgeable about all different types of contacts
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.80.166
May 01, 2013
Are you going to visit this provider again?
Without a doubt!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.52.100
April 22, 2013
Was this provider's staff friendly?
Yes, they went above and beyond
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous xxx.xxx.66.6
March 12, 2013
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous xxx.xxx.223.195
February 26, 2013
Are you going to visit this provider again?
Without a doubt!
Does this provider use current and safe equipment?
Yes
Does this provider promptly return your phone calls?
Yes
Were the waiting room chairs comfortable at this provider's office?
Extremely comfortable; I could have fallen asleep
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous xxx.xxx.48.12
February 20, 2013
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
Was this provider's staff friendly?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did they follow up with you after your appointment?
No. I still haven't talked to them.
by Anonymous xxx.xxx.41.223
February 11, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider prominently display their diplomas or business license?
Yes
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous xxx.xxx.97.219
December 05, 2012
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Map and Directions
869-C JOHN MARSHALL HWY., FRONT ROYAL, VA 22630