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Diana Lynn Dickens, MD

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Diana Lynn Dickens, MD
Allergy Sinus and Asthma Professionals, PLLC
(34 Reviews)
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950 Threadneedle Suite 160 HOUSTON, TX 77079
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Consumer Feedback

(34 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
I was given this doctors name many years ago from a friend. Dr. Dickens has been a good doctor. But back in late 2016 to the second quater of 2020 I have had nothing but issues with 2 main employees with Dr. Dickens office staff. These 2 main employees are rude, insufficient of types of insurance benefits and tell you that you do not have that type of benefit on your plan and you show them the proof of that benefit. If it keeps up this doctor will lose all of her patients and her practice will close due to the 2 main employees are rude, insufficient of types of insurance benefits.
by Name Less Alias xxx.xxx.167.115
May 16, 2020
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous xxx.xxx.173.180
February 03, 2014
Would you recommend this asthma - allergy specialist to others?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this provider's staff friendly?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.22.21
November 27, 2013
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.44.109
September 11, 2013
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by M xxx.xxx.65.169
August 27, 2013
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
by Michelle xxx.xxx.17.169
August 06, 2013
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
by Anonymous xxx.xxx.246.31
July 01, 2013
Does this provider treat their staff well?
No, the staff was very mistreated
Were the waiting room chairs comfortable at this asthma - allergy specialist's office?
They were average
Did you feel safe in this provider's care?
Absolutely Not!
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.68.8
June 03, 2013
Are you going to visit this provider again?
Without a doubt!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider late to your appointments?
No, they were on time
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous xxx.xxx.182.2
April 29, 2013
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous xxx.xxx.186.123
April 08, 2013
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950 Threadneedle Suite 160, HOUSTON, TX 77079