Twin City Dental Health Ctr

Twin City Dental Health Ctr
Twin City Dental Health Ctr 151 State St Bangor, ME 04401
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Consumer Feedback

(17 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Good hygenists, found the dentist disinterested and lacking in empathy.
by Sarah xxx.xxx.58.135
November 15, 2017
I contacted the office manager, Tish Pendergast, at Twin City Dental in March 2014. I was totally up front about being a business owner and only having Wednesdays available for appointments and asked if they could work with my limited schedule and also asked to have everything done before my sons wedding in May 2014. Here it is November 2014 with nothing done! They will not accept responsibility for service not being provided. They play mind games, they lie and blame you, the customers, for their total lack of professionalism. They have made it impossible for me to step foot into their office again. I'm being told I'm demanding for having a limited availability, the office manager telling lies and spreading rumors about my personal life in the work place, emails not being answered and concerns not being addressed. Still to this day they hold my $1,300.00 deposit for services never provided. Dr. King herself lied to the Better Business Bureau about sending me a full refund. I would give them a minus 10 review if that was an option. Don't ever do business with these people...RUN before you encounter these nightmare as well!!!
by let the truth be told xxx.xxx.50.224
November 06, 2014
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.242.28
September 18, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.3.4
March 21, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.33.68
February 13, 2012
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Was the dental equipment clean?
Yes
by Anonymous
January 03, 2012
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
by Anonymous
December 27, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
December 16, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did you experience unnecessary pain during your visit?
No
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was this dentist's staff friendly?
Yes
by Anonymous
December 13, 2011
I like to keep records of everything I spend, so I was planning on asking them for an invoice for my procedure, but they gave me one before I even had to ask. I was impressed with their professionalism. They always have an immediate answer for me when I call with a question. They would never try to get me to make an appointment unless I really needed one. They never have that typical, annoying music playing here. If they do play music it is soothing and appropriate for the setting.
by Tony
December 05, 2011
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