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Greendale Dental

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New England Dental Group

Worcester, MA

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Worcester, MA

Dr. Tina Theroux

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Robert J. Gauthier Jr., DMD

Northborough, MA
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Greendale Dental
Greendale Dental
(35 Reviews)
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500 W Boylston St Worcester, MA 01606
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Consumer Feedback

(35 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Are you going to visit this provider again?
Yes
Did this provider answer all of your questions?
Yes
Was the noise level reasonable in this provider's office?
Peaceful
by Anonymous xxx.xxx.129.251
July 18, 2014
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.74.40
June 03, 2013
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
Do this dentist have a good professional reputation among other dentists?
Yes, they are recommended by other dentists
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by lexie xxx.xxx.94.31
March 12, 2013
Was this provider's office clean?
It was satisfactory
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Are you going to visit this provider again?
If I need to, I'll return
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
by Anonymous xxx.xxx.12.151
January 17, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Jennifer xxx.xxx.58.138
December 28, 2012
Did this dentist offer you anesthetic when appropriate?
Definitely! They paused every few minutes to make sure I was comfortable
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this dentist answer all of your questions?
Yes
by Anonymous xxx.xxx.9.239
November 28, 2012
Are you going to visit this provider again?
Not if my life depended on it
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Did you experience any unnecessary pain while your teeth were cleaned?
No
Did your teeth cleaning feel rushed?
No
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous xxx.xxx.12.151
November 22, 2012
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did your teeth cleaning feel rushed?
No
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this dentist answer all of your questions?
No, I left confused and frustrated
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.12.151
October 19, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Have the fillings, crowns, or veneers you've received lasted?
Definitely! They lasted even longer than they were supposed to
by alexis xxx.xxx.94.31
October 17, 2012
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was it easy to make an appointment with this provider?
Yes
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Laura xxx.xxx.106.149
September 28, 2012
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Map and Directions
500 W Boylston St, Worcester, MA 01606