Samuel E D'onofrio, O.D.

Samuel E D'onofrio, O.D.
542 Locust Street Jeannette, PA 15644
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Consumer Feedback

(67 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider always put the customer first?
Yes, they always put customers first
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
August 22, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
August 19, 2011
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
August 08, 2011
They are an absolute expert in the field. I would never feel unsafe or apprehensive in their care. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time.
by Anonymous
July 18, 2011
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was this provider late to your appointments?
No, they were on time
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
July 15, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous
June 25, 2011
They always make sure to return my phone call as soon as possible. They've never left me waiting. Just as a side note, this business is really conveniently located and is close to everything. It is right off and freeway and close to all kinds of shops. I was able to do my shopping for the week right after my appointment. I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified.
by Anonymous
June 24, 2011
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