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Samuel E D'onofrio, O.D.

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Samuel E D'onofrio, O.D.
(67 Reviews)
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542 Locust Street Jeannette, PA 15644
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Consumer Feedback

(67 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Was it easy to make an appointment with this provider?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Were you able to relax during your appointment?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider use current and safe equipment?
Yes
by Anonymous xxx.xxx.5.68
October 11, 2013
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.239.244
August 13, 2013
Dr. D'Onofrio was probably the best, most thorough optometrist I have ever seen. I was very much impressed with his use of up to date technology in his office and felt everything was checked with very much care. I highly recommend this doctor.
by David Baldinger xxx.xxx.63.97
July 18, 2013
Office staff and Drs prefessional, yet very nice and personable. Will go out of their way to help and will answer any questions.
by Anonymous xxx.xxx.66.75
June 11, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous xxx.xxx.90.149
June 04, 2013
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.71.237
May 21, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.92.49
May 15, 2013
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous xxx.xxx.38.172
April 25, 2013
Was this provider's staff friendly?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous xxx.xxx.42.194
April 23, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Does this provider offer any coupons, discounts or promotions?
Sometimes, but you have to really look
by Anonymous xxx.xxx.223.114
March 14, 2013
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Map and Directions
542 Locust Street, Jeannette, PA 15644