Samuel E D'onofrio, O.D.

Samuel E D'onofrio, O.D.
542 Locust Street Jeannette, PA 15644
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Consumer Feedback

(67 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.2.61
February 11, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
by Anonymous xxx.xxx.178.70
February 01, 2013
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous xxx.xxx.90.149
January 28, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.254.61
January 24, 2013
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider rush your appointment?
No
Did this provider answer all of your questions?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.6.161
December 20, 2012
Were the waiting room chairs comfortable at this eye care office?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous xxx.xxx.254.61
December 20, 2012
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.3.74
December 17, 2012
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.70.201
December 04, 2012
Really great staff.
by LJ xxx.xxx.108.209
November 28, 2012
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did this provider prominently display their diplomas or business license?
Yes
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Was this provider's office easy to locate?
Only with clear directions
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
by Anonymous xxx.xxx.81.147
November 12, 2012
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