Guy T. McDougal, O.D.

Guy T. McDougal, O.D.
Dr Guy T McDougal and Associates PC 1121 South Gilbert Road, Ste 103 Mesa, AZ 85204
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Consumer Feedback

(20 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
I have worn contacts for years and have seen many eye doctors, this place is the WORST I've ever been to. I'd give them a zero of I could. Beware of this eye doctor. I went in for routine eye exam. And ended up paying big time, even though I have insurance. They did multiple procedures that I thought were routine and never bothered to say there was an additional charge. They also wanted to over charge for contacts, I refused to purchase them. I have been to this location before and they provided good service. I'm not sure if the staff has changed but I will NEVER go back. If you do go here make sure you ask for prices before you let them do ANYTHING.
by Anonymous xxx.xxx.220.15
August 11, 2015
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider answer all of your questions?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by susan xxx.xxx.67.106
September 18, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
by Anonymous xxx.xxx.67.106
May 14, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Joanne xxx.xxx.60.143
May 03, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.108.12
April 11, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.177.172
April 11, 2012
I have had my share of hurry-up-and-git-out-of my-chair eye exams. Dr McDougal was not one of those eye doctors. I felt like he took the time to answer all my questions and he gave me a very thorough exam and explained everything to me. I highly recommend this doctor, he was great1
by Bayfieldguy xxx.xxx.25.112
March 27, 2012
Great service - nice Dr.
by Anonymous
January 09, 2012
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this optometrist offer glasses repairs or adjustments?
Yes, they always help me out
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous
December 27, 2011
Are you going to visit this provider again?
Without a doubt!
Was this provider late to your appointments?
No, they were on time
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
November 23, 2011
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