Guy T. McDougal, O.D.

Guy T. McDougal, O.D.
Dr Guy T McDougal and Associates PC 1121 South Gilbert Road, Ste 103 Mesa, AZ 85204
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Consumer Feedback

(20 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did this provider listen to your input and concerns?
Yes
by Anonymous
October 06, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider always put the customer first?
Yes, they always put customers first
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
September 20, 2011
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider have reasonable prices?
Yes
by Anonymous
June 20, 2011
Did this provider prominently display their diplomas or business license?
Yes
Was this provider's office too loud?
No, it wasn't too loud
Did this optometrist provide you with an accurate prescription?
Yes
Could you buy glasses at your optometrist's practice?
Yes, I bought a beautiful new pair.
by Anonymous
May 21, 2011
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Would you recommend this provider to others?
I Already Have
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
May 20, 2011
Did this provider seem irritated to be working with you?
No, they were polite
Did you leave the office feeling satisfied with your visit?
Completely!
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
May 01, 2011
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Were the waiting room chairs comfortable at this provider's office?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
April 17, 2011
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider remember you and your circumstances at every appointment?
Yes
Could you buy glasses at your optometrist's practice?
Yes, they had a huge selection
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous
March 05, 2011
I have been coming to Dr. McDougal for several years. He is very personable and answers all my questions in a way I understand. He truly cares about the well-being of his patients and takes the time to provide quality eye exams.I would recommend him to anyone.
by Anonymous
December 21, 2010
Dr. McDougal has helped me with my eye care for over 20 years. I have worn glasses or contacts for over 50 years, and have heart disease and diabetes. Dr. McDougal's careful and thorough exams have helped me to maintain good eye health, and has kept me aware of my current eye health with his explanations of Glaucoma, and other eye health issues. HE takes the time to explain, and to keep his patients up-to-date on their eye health, and gives the most thorough exams that I have ever had, and in an expeditious and caring manner. I would highly recommend Dr. McDougal to anyone who needs the services of a top notch eye health practitioner. He is definitely the very best that you can get, and he is most reasonable for the services provided. Thanks Dr. McDougal for taking care of eyes like no one else.

Robert F. Banfield, PhD
by Anonymous
December 14, 2010
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