COTTRELL FAMILY CHIROPRACTIC

COTTRELL FAMILY CHIROPRACTIC
COTTRELL FAMILY CHIROPRACTIC 314 GOFF MOUNTAIN RD SUITE 12 CROSS LANES, WV 25313
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Consumer Feedback

(11 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Did the chiropractor offer on-site X-Rays?
Yes, I didn't have to drive anywhere!
Did you experience any numbness after your appointment with this chiropractor?
Not at all! I felt fantastic when I left!
Were the chiropractor's hands uncomfortably cold during your treatment?
No, they were fine
Did this chiropractor discuss your X-Rays with you?
Yes! I was given all the information I needed without having to ask
Was this chiropractor's staff friendly?
Yes
by Anonymous xxx.xxx.91.249
June 16, 2014
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider have helpful information available online?
Yes
Were the chiropractor's hands uncomfortably cold during your treatment?
Not at all! I was very comfortable during my entire treatment
by Anonymous xxx.xxx.229.185
May 27, 2013
Did you leave the office feeling satisfied with your visit?
Completely!
Were the waiting room chairs comfortable at this chiropractor's office?
Extremely comfortable; I could have fallen asleep
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous xxx.xxx.51.2
April 30, 2013
Does this provider offer flexible appointment times?
Yes
Was the waiting area spacious?
Yes
by Anonymous xxx.xxx.154.138
February 23, 2013
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Would you recommend this chiropractor to others?
I Already Have
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by rblack xxx.xxx.161.132
October 15, 2012
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this chiropractor answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.23.72
September 25, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.78.81
May 01, 2012
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Was the waiting area spacious?
Yes
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
December 27, 2011
I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here.
by kent
October 06, 2011
Dr Cottrell is an amazing chiropractor. He also provides therapeutic massage as well as acupuncture. His staff is wonderful and very accommodating. I have been a patient there for about 4 years now. I wouldn't go anywhere else. Dr Cottrell has helped me so much with my back and neck. I have had a lot of pain and immobility and he has really helped me with that.
by Melody
August 05, 2011
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