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Susan Oldenkamp, MD

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Susan Oldenkamp, MD
(28 Reviews)
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12811 8th Ave W Everett, WA 98204
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Consumer Feedback

(28 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
I wish there was an option to give 0 stars. After reading other reviews though, I'm glad to see I wasn't the only one that had a bad experience with her. Even putting the not so kind way she approaches clients aside, my experience was terrible. I have been suffering with severe psoriasis particularly on my scalp for years. My doctor prescribed some different things which didn't really help so she referred me here. I brought a list of medications I had already tried to my appointment with me. In the whole 3 minutes (if even) I was with Susan, she asked me "why are you here", I told her and then she, without even looking at my scalp, told me I didn't have psoriasis and to go to the pharmacy to pick up some things she prescribed...I picked up the medications and they were both medications for psoriasis...something she claimed I didn't even have. One of the medications was something I had already been trying for months which I had already told her didn't help at all. So now I'm looking for a new dermatologist and in the mean time resorting to Google to find some over the counter remedies till I can go in to see a different dermatologist. I'm really shocked at the level of experience she has and the level of care/treatment she provides. Beyond everything, my psoriasis is worse than ever. It really sucks that because this is a private practice, most likely nothing will be done but people are suffering at the hands of this dermatologist.
by Madi xxx.xxx.183.42
August 28, 2015
I had already seen another doctor and had called them back saying the condition had worsened. I told them my son was in great distress with itching and pain, unable to sit still or sleep AT ALL. The response was to "continue supportive care" (ice, calamine lotion and benadryl). But it took 2 1/2 hours for that response. In the meantime I had called Dr Susan Oldenkamp's office. Her staff was very sympathetic, and had us come in immediately. We drove 15 miles each way, were seen by the Dr., given a treatment plan, stopped at the pharmacy and were home BEFORE the other doctor even returned my distress call.
by Anna S. xxx.xxx.151.112
September 12, 2014
Was this provider's office too cold?
No, it was fine
Would you recommend this dermatologist to others?
If I Had To
Did you experience unnecessary pain during your visit?
No
Did this provider have reasonable prices?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.113.41
October 23, 2013
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Do you feel that you could have received better service somewhere else?
No, I don't think so
Were you able to relax during your appointment?
Not really, I was a little uneasy
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this dermatologist use current and safe equipment?
Yes
by Anonymous xxx.xxx.110.23
July 15, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this dermatologist friendly?
Extremely Friendly
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.1.22
May 12, 2013
Did this provider use excessive foul language?
Yes! It was very unprofessional!
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Did this provider's staff seem to respect him/her?
Kind of, but not very much
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
by Zaid xxx.xxx.213.187
February 20, 2013
Was this dermatologist friendly?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did you feel safe in this provider's care?
Yes
by Anonymous xxx.xxx.122.40
November 12, 2012
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did you leave the office feeling satisfied with your visit?
Yes
Are you going to visit this provider again?
Without a doubt!
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.209.237
October 27, 2012
by Anonymous xxx.xxx.33.231
September 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.219.42
May 15, 2012
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12811 8th Ave W, Everett, WA 98204