Douglas Zale, MD

Douglas Zale, MD
Zale Eye Ctr 711 S Calumet Rd Chesterton, IN 46304
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Consumer Feedback

(16 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
2.5 star average for Value
Was this provider's staff friendly?
Yes
Was this provider friendly?
Extremely Friendly
Does this provider use current and safe equipment?
Yes; the equipment is very advanced!
Were the waiting room chairs comfortable at this eye care office?
Yes
Does this provider treat their staff well?
Almost always
by Anonymous xxx.xxx.220.151
October 30, 2014
Was this provider friendly?
Not at all
Would you recommend this provider to others?
No
Was this provider's staff friendly?
No, they were rude
Does this provider welcome questions?
No
Were you satisfied with your appointment with your provider?
No
by Anonymous xxx.xxx.64.49
October 06, 2014
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous xxx.xxx.11.163
November 11, 2013
Did this provider seem irritated to be working with you?
No, they were polite
Did this provider answer all of your questions?
Some were answered
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Was this provider late to your appointments?
Sometimes, it was a little frustrating
by Anonymous xxx.xxx.251.250
May 20, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.244.33
July 14, 2012
Did this provider answer all of your questions?
Yes
Did this provider have reasonable prices?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
March 12, 2012
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider use excessive foul language?
No
by Anonymous
February 15, 2012
Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. They definitely care about patient comfort because they have the best waiting room chairs I've ever seen, I felt like I was floating on a cloud. I could have easily dozed off while waiting to see the ophthalmologist.
They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice.
by Anonymous
January 31, 2012
Does this provider treat every client equally?
Yes, they don't show favoritism
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider rush your appointment?
No
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
November 01, 2011
Would you recommend this ophthalmologist to others?
Yes
by Anonymous
October 19, 2011
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