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Douglas Zale, MD

Nearby

Ophthalmologists (Eye MDs)

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Chesterton, IN

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Douglas Zale, MD
Zale Eye Ctr
(16 Reviews)
> Get Phone Number & Directions
711 S Calumet Rd Chesterton, IN 46304
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Consumer Feedback

(16 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
2.5 star average for Value
Did this provider answer all of your questions?
Yes
Are you going to visit this provider again?
Without a doubt!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
October 12, 2011
I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. I've already told my friends and family about the fantastic experience I had there. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have.
by Anonymous
May 16, 2011
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Would you refer this provider to a family or friend?
Yes
Were you able to relax during your appointment?
Yes
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
April 20, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Was this provider's office too cold?
No, it was fine
Was this provider friendly?
Yes
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
April 09, 2011
They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. This provider has so much helpful information available online. They have an impressive website that's easy to use, with forms that you can fill out before your appointment. They also have a great online presence in multiple directories. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of.
by Anonymous
March 30, 2011
I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. I felt very safe in their care. I definitely trust them. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me.
by Anonymous
March 05, 2011
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Map and Directions
711 S Calumet Rd, Chesterton, IN 46304