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Gerald Freeman, MD

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Pediatricians

Infants' & Children's Clinic

Florence, AL

Infants' & Children's Clinic

FLORENCE, AL

Infants & Childrens Clinic

Florence, AL

Infants' & Children's Clinic

Florence, AL
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Gerald Freeman, MD
Shoals Pediatric Group
(14 Reviews)
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208 Ana Dr Florence, AL 35630
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Consumer Feedback

(14 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Did this doctor answer all of your questions?
Some were answered
Would you recommend this doctor to others?
If I Had To
Was this doctor friendly?
Extremely Friendly
Was this doctor's staff friendly?
Yes
Was this provider helpful about using your insurance coverage?
Absolutely yes
by Anonymous xxx.xxx.9.108
October 10, 2014
Specifically Glenda seemed as though she could care less if my son had troubles, considering it is a problem with his heart I would have thought they would have been at least a little caring, but that was not the case at all. Some of the worst customer service I have ever seen. They just blew off what the doctor said as though he didn't really know how things worked and that the doctor was probably just tired or in a hurry to get out. Whenever I called with a question or concern, the staff made me feel stupid for calling. I avoided calling because I didn't want to feel stupid or criticized for caring about my child
by Shannon Burks xxx.xxx.180.98
December 31, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Do other parents within your community respect this pediatrician?
Absolutely! Every parent in my community thinks very highly of them
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by MSNewton xxx.xxx.77.29
January 21, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.223.68
May 08, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.239.161
March 14, 2012
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did the pediatrician ever make you feel like an inadequate parent?
Not at all! They were very encouraging and supportive
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous
March 05, 2012
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Does this provider offer flexible appointment times?
Yes
Do you trust this pediatrician to always have your child's best interest in mind?
Absolutely! I trust them over any other doctor
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
December 21, 2011
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does the pediatrician have other doctors or nurse practitioners that can provide care if the pediatrician is sick or unavailable?
Yes, they have a nurse practitioner or doctor on staff when the pediatrician is unavailable
Was this pediatrician friendly?
Yes
If your child is sick can the pediatrician see him/her on the same day?
No, but they're usually seen pretty quickly
by Anonymous
November 08, 2011
If you didn't want certain vaccines for your child, did the pediatrician respect your decision?
Yes, they respected my decision
Does the pediatrician have other doctors or nurse practitioners that can provide care if the pediatrician is sick or unavailable?
Yes, they have a nurse practitioner or doctor on staff when the pediatrician is unavailable
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
August 16, 2011
Did this provider have reasonable prices?
They were decent, but not very affordable
Did this pediatrician have toys, magazines or TV's in the waiting room?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
August 16, 2011
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Map and Directions
208 Ana Dr, Florence, AL 35630