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Marc Swanson, MD

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Marc Swanson, MD
Blue Ridge Pain Management Assoc.
(51 Reviews)
> Get Phone Number & Directions
1802 Braeburn Dr. Salem, VA 24153
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Consumer Feedback

(51 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.78.6
April 04, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.28.21
March 18, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.83.56
March 13, 2012
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back.
by claudia brodkin
January 18, 2012
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
by Anonymous
January 18, 2012
I spend a little too much time in the waiting room. I've waited longer at other offices, but I was hoping to be seen sooner. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. I wasn't worried about their equipment being unsafe or dangerous because it looked brand new. I've been to other places where I was worried they might cause more harm than good, but I was sure I was getting the highest quality care available.
by phil dennis
January 16, 2012
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous
January 09, 2012
Dr. Swanson and Dr. Davis have been there for me when I needed them. They seem very careing about what problems I had/have and seemed to try in every way to help me in those areas. They seem very sincere in all that they do. This is often rare in this area. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience when that happens. This place had a great staff though, and I'll definitely be going back and letting others know about them. I was confident that they were using the latest treatment methods known in this area. I felt safer in their care, than I normally do with many of the doctors in this area. I feel I can trust them. The staff seems to know what they're doing. They're able to answer most of my questions, most of the time. That's all you can ask.
by Jo Ann
December 27, 2011
Did you notice a foul odor when you arrived at this provider's office?
Definitely, it was nauseating
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Were you able to relax during your appointment?
Not really, I was a little uneasy
by Anonymous
December 03, 2011
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
by Anonymous
September 19, 2011
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Map and Directions
1802 Braeburn Dr., Salem, VA 24153