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Marc Swanson, MD

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Marc Swanson, MD
Blue Ridge Pain Management Assoc.
(51 Reviews)
> Get Phone Number & Directions
1802 Braeburn Dr. Salem, VA 24153
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Consumer Feedback

(51 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
Was this provider's office too cold?
Way too cold, I thought I would catch hypothermia
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
Was this provider late to your appointments?
Yes, it ruined my schedule for the entire day
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
by Broken xxx.xxx.133.122
August 20, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Was the waiting area spacious?
Yes
by Anonymous xxx.xxx.200.30
August 20, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Yes, I was pressured
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
by A guy xxx.xxx.11.64
August 13, 2013
Are you going to visit this provider again?
Not if my life depended on it
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
by Anonymous xxx.xxx.128.142
July 23, 2013
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider friendly?
Very! The most welcoming office I've visited!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Alan Taylor xxx.xxx.231.211
June 25, 2013
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Does this provider welcome questions?
Yes, they don't mind answering my questions
Was it easy to find parking at this provider's office?
Yes, it was convenient
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.77.80
June 16, 2013
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Was this provider's staff friendly?
Yes, they went above and beyond
Would you recommend this pain management specialist to others?
Yes
Did they follow up with you after your appointment?
Yes.
by Anonymous xxx.xxx.165.65
March 13, 2013
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider use current and safe equipment?
Yes
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous xxx.xxx.20.48
February 21, 2013
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider answer all of your questions?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.57.18
February 20, 2013
Were you able to relax during your appointment?
Not really, I was a little uneasy
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Did this provider use excessive foul language?
No
Does this provider welcome questions?
No, They dismissed my questions as unimportant
Did you experience unnecessary pain during your visit?
Yes, I wasn't comfortable at all
by Anonymous xxx.xxx.198.52
February 11, 2013
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Map and Directions
1802 Braeburn Dr., Salem, VA 24153