Drew Stoken, MD

Drew Stoken, MD
338 Alexander Spring Rd Carlisle, PA 17013
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Recommended
5 star average for Recommended
Staff
4 star average for Staff
Dr. Stoken is a sociopath. He and his staff sexually harassed me throughout the surgery process. Not too mention I heard him verbalize that "this patient could end up blind because I'm a high dose of pain medication" and then laughed.
by Hurt by Stoken xxx.xxx.101.77
January 05, 2016
After technician completed routine annual checks and dilated my pupils I waited for over an hour and a half before Dr Stoken saw me. He spent less than 5 minutes with me and afterall that time he thought to offer an explanation or apology for the long wait. I should have been alerted by the form letter in the original waiting area giving generic reasons for delays, but the same thing happened last year and I have heard from others that they experienced the same thing.
by anonymous xxx.xxx.24.157
August 19, 2015
Would you recommend this provider to others?
Yes
Was this provider's staff friendly?
Yes
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider friendly?
Extremely Friendly
Did this provider take time with you at your appointment?
Yes
by Anonymous xxx.xxx.4.39
August 28, 2014
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Was this provider friendly?
Polite Enough
Was it easy to make an appointment with this provider?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
by Anonymous xxx.xxx.133.59
March 23, 2013
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Would you recommend this ophthalmologist to others?
I Already Have
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Are you going to visit this provider again?
Without a doubt!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.76.221
March 19, 2013
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
Was it clear that this provider takes pride in the appearance of his/her office?
Absolutely not, the office was disgusting
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.165.165
March 06, 2013
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Michelle S xxx.xxx.220.9
December 07, 2012
Did this provider prominently display their diplomas or business license?
Yes
Did you experience unnecessary pain during your visit?
No
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous
December 12, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did you experience unnecessary pain during your visit?
No
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
November 22, 2011
Was the waiting area spacious?
Yes, extremely spacious
Were you able to relax during your appointment?
Yes, I was completely at ease
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Would you refer this provider to a family or friend?
Yes
by Anonymous
June 04, 2011
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