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Carol Burgess, MD

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Albany, NY

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Carol Burgess, MD
(38 Reviews)
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Executive Pk E Albany, NY 12203
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Consumer Feedback

(38 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was it easy to find parking at this provider's office?
Yes, it was convenient
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
August 18, 2011

I am disappointed that Dr. Burgess has left the practice and no one there will tell where she went. I am sure they must know. Dr. Burgess, if you read this let us
know where you will be practicing.
by MB
August 18, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
August 17, 2011
The staff was very friendly and professional, which I appreciated. I felt welcome during my visit. It was easy to get the appointment time that worked for my schedule. They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while.
I am very upset that Dr. Burgess is no longer with Prime Care Physicians and they will not tell me how to continue using her as my physician.
by Robin
August 17, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Were the waiting room chairs comfortable at this general practitioner's office?
Extremely comfortable; I could have fallen asleep
by Anonymous
August 17, 2011
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Would you recommend this general practitioner to others?
I Already Have
by Anonymous
August 08, 2011
They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. I will definitely recommend them to my friends and loved ones. I was very happy with their care and treatment. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased.
by Susan Lauder
July 20, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
March 14, 2011
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Map and Directions
Executive Pk E, Albany, NY 12203