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Carol Burgess, MD

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Albany, NY

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Carol Burgess, MD
(38 Reviews)
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Executive Pk E Albany, NY 12203
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Consumer Feedback

(38 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did this provider prominently display their diplomas or business license?
Yes
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous
December 27, 2011
Does this provider treat every client equally?
Yes, they don't show favoritism
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider seem irritated to be working with you?
No, they were polite
Was the waiting area spacious?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
November 07, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Are you going to visit this provider again?
Without a doubt!
by Anonymous
October 26, 2011
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
October 24, 2011
SHE IS REALLY MISSED,I CAN NOT BELIEVE THAT THIS AMAZING DOCTOR JUST LEFT MEDICINE, I THINK SHE IS GOING TO SHOW UP IN RESEARCH,OR TEACHING MED STUDENTS .SHE IS BRILLANT ! AND WOULD BE A LOST TO THE MEDICAL WORLD..
by P MILLIMAN
October 24, 2011
Was this general practitioner's staff friendly?
Friendly Enough
by Anonymous
October 23, 2011
I always had a good experience when I had an appointment with Dr. Burgess. The only issue I have had is that there is usually at least a 1/2 hour wait. I am very upset that Dr. Burgess has left the practice and has not left a forwarding address. I assume that the existing doctors at the practice do not want to tell us where she went because they do not want to lose patients. If that the case, it is so unprofessional and unfair. A doctor/patient relationship should be respected. If you are reading this Dr. Burgess, please contact me. I need you in my life.
by marilyn ripperger
October 09, 2011













I am very disappointed that Dr. Carol Burgess left the practice. But I do hope that if and when Dr. Burgess opens up another practice that she gets a hold of me as soon as she is able. I really do not want to see another doctor other than Dr. Burgess. Dr. Burgess is really the best one around and knows her stuff. Very patient and lsitens to everything you say to her. Always has answers and shows her concern. I really hope Dr. Burgess will get in touch with me when she has info where she will be.
by Jocelyn L
October 09, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous
October 06, 2011
I am very upset that I can no longer find Dr. Burgess, and the staff at Prime Care are of NO help. I would love to hear that she is opening an office. Please, Dr. Burgess, if you are reading this, let your former patients know when and where you are opening an office as soon as possible. If you are NOT planning to open an office, it would be good to know that, also. I, for one, miss you already.

Janet
by Janet
September 29, 2011
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Map and Directions
Executive Pk E, Albany, NY 12203