Carol Burgess, MD

Carol Burgess, MD
Executive Pk E Albany, NY 12203
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Consumer Feedback

(38 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Were the waiting room chairs comfortable at this general practitioner's office?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
September 28, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
by Anonymous
September 14, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
September 14, 2011
Did you experience unnecessary pain during your visit?
No
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider listen to your input and concerns?
Yes
by Anonymous
September 12, 2011
Did this provider have reasonable prices?
Absolutely!
by Anonymous
September 07, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
September 05, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
September 02, 2011
Was this general practitioner's staff friendly?
Yes
Did you feel safe in this provider's care?
Yes
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
August 26, 2011
Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. The doctor was very friendly, and made me feel welcome. I really appreciated their outgoing attitude.
by susan
August 22, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider give unbiased advice?
Yes
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
August 20, 2011
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