NORTHWEST MEDICAL INC

NORTHWEST MEDICAL INC
NORTHWEST MEDICAL INC 266 SW 43RD ST STE 3F RENTON, WA 98055
About

NORTHWEST MEDICAL INC

NORTHWEST MEDICAL INC is a Medical Supplies facility at 266 SW 43RD ST STE 3F in RENTON, WA.
Primary Specialty

Medical Supplies

Services NORTHWEST MEDICAL INC is a medical supply company in RENTON, WA. Call NORTHWEST MEDICAL INC at (425) 793-7363 for a detailed description of the medical equipment offered.

Contact NORTHWEST MEDICAL INC and discuss your insurance questions and medical supply needs. Add a review for NORTHWEST MEDICAL INC’s profile, using the wellness.com directory.
Consumer Feedback
(8 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Expertise
4 star average for Expertise
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Recent Reviews
Very helpful, convenient location for my commute and will mail supplies.
by Connie xxx.xxx.181.142
June 28, 2016
Our original in-house CPAP set-up appts (for 2 fam mbrs) went really well. The sales rep was very patient and helpful. She provided modem reports so I could track my daughter’s usage. We had to exchange one machine within a couple of months, but that quick exchange was handled in-house and went smoothly. However, ordering supplies has been a nightmare. We originally placed online orders but were discouraged by our rep from ordering online when I had questions about model numbers for supplies. She said she would handle all orders automatically for us, which arrived on a different schedule than we expected based on a chart NW Med gives new clients. At some point no more shipments were coming and our rep stopped responding to emails and calls. My husband's headgear straps had stretched out, so he placed an order by calling the Renton office directly. My daughter had mentioned stretched straps in a service questionnaire and was sent the incorrect set by the Renton office without order confirmation. Our Aetna insurance normally covers all supplies, but we were billed by NW Med $60 for each set of replacement straps. Months of contacting NW Medical resulted in one returned voice mail and a run-around by email. Aetna showed me that the paperwork from the Renton office lists the incorrect provider name, which is not included in the contract, so Aetna considers Renton to be Out-of-Network. Aetna says this could be rectified easily by Renton fixing their paperwork or adding the name listed in the contract, but the Renton office refuses to comply and continues to send us bills. Over the last 3 months, I have repeatedly requested from NW Medical a statement of all supplies sent to us for each account, so that I can compare to the chart and see what we can order from this point forward. They have not provided this statement of our accounts. THIS IS SO FRUSTRATING. Finding a new provider.
by Disappointed in Seattle xxx.xxx.69.218
December 02, 2015
Recent Polls
How would you compare this retail store to other retail stores that you have visited?
There is no comparison!
Did this retail store have reasonable prices?
Yes
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was the retail store easy to locate?
Fairly Easy
Were you able to get all of your questions answered while you were at this retail store?
Yes
by Anonymous xxx.xxx.32.197
April 07, 2014
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous xxx.xxx.43.198
October 28, 2013
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