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APEX OF ST PETERS

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APEX OF ST PETERS
APEX OF ST PETERS
(12 Reviews)
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2440 WINNE AVE STE 200 HELENA, MT 59601
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About

APEX OF ST PETERS

APEX OF ST PETERS is a Medical Supplies facility at 2440 WINNE AVE STE 200 in HELENA, MT.
Primary Specialty

Medical Supplies

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2440 WINNE AVE STE 200, HELENA, MT 59601
Services APEX OF ST PETERS is a medical supply company in HELENA, MT. Call APEX OF ST PETERS at (406) 447-2739 for a detailed description of the medical equipment offered.

Contact APEX OF ST PETERS and discuss your insurance questions and medical supply needs. Add a review for APEX OF ST PETERS’s profile, using the wellness.com directory.
Consumer Feedback
(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Expertise
4 star average for Expertise
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Recent Reviews
There was a staff turnover awhile ago. The old staff Patty and Della were very knowledgeable. They were proactive in making getting supplies easy and quick. They really understood insurance. The new staff is not knowledgeable and when they don't know the answer to something, rather than saying I don't know, they just say something, anything. Which is almost but not always not correct. I feel like that is lying. I hate going here but I am old and very unknowledgeable about insurance and where would be a good alternative provider. So I just suffer with it. If I could find another place to go I would.
by Unhappy xxx.xxx.116.191
March 24, 2025
Up until a year ago I would have given them five stars. They used to be great to work with. Then there was a staff turnover. The new staff is not knowledgeable. They make tons of mistakes. I would make allowances for new staff but instead of being honest about the mistakes when confronted they are dishonest and try to pull the wool over your eyes, thinking you won't understand that you aren't getting what you are supposed to. The resupply process for CPAP supplies is all messed up, requiring you to have to make multiple trips becuase of their mistakes. This hasn't happened just once but at every resupply trip. For over a year their phone message says we are supposed to excuse poor service due to short staff and a new computer system. How long does it take to get accustomed to a new computer system? I don't accept the short staff excuse when a mistake is made that staff cannot explain and it is clear they posture and dissemble about it. There always seems to be alot more people around the office then there used to be, yet the service is terrible.
by Sue xxx.xxx.191.82
May 08, 2023
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Recent Polls
Were you able to get all of your questions answered while you were at this retail store?
Yes
Are you going to visit this retail store again?
Sure
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was the staff at this retail store friendly?
Yes
by Anonymous xxx.xxx.96.46
July 31, 2014
Would you recommend this provider to others?
Yes
Did this provider answer all of your questions?
Yes
Is this provider easy to reach in an emergency?
Yes
Did this provider give the impression that they cared about your concerns?
Mostly
Does the provider's staff treat you well?
Yes
by bond xxx.xxx.9.16
March 04, 2014
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