Did this provider answer all of your questions?
No, I left confused and frustrated
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was it easy to make an appointment with this provider?
Yes
Was this veterinarian gentle when caring for your pet?
Not really, it was a little upsetting