Rantoul Veterinary Clinic

Rantoul Veterinary Clinic
Rantoul Veterinary Clinic Rantoul, IL 61866
About

Rantoul Veterinary Clinic

Rantoul Veterinary Clinic is a Animal Hospital facility in Rantoul, IL.
Primary Specialty

Animal Hospital

Services Rantoul Veterinary Clinic practices at Rantoul, IL 61866.

Animal hospitals offer general and emergency pet care services. Some animal hospitals offer 24 hour emergency services-call to confirm hours and availability.

To learn more, or to make an appointment with Rantoul Veterinary Clinic in Rantoul, IL, please call (217) 893-3216 for more information.
Consumer Feedback
(4 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Staff
5 star average for Staff
Value
5 star average for Value
View All 4 Reviews Add a Review
Recent Reviews
They put my friends cat's life in jeopardy and did not even call her back for 5 1/2 hours after the kitties mass burst. Then when she called after waiting 5 1/2 hours Dr Updike was rude to her and basically called her a liar. Those 5 1/ 2 hours were precious time she could have used to find a caring vet. I am shocked by the doctor's lack of compassion.
by Hermanator xxx.xxx.138.234
August 15, 2017
SHAME ON THESE PEOPLE!
My cat has a cancerous mass that has started to ulcerate and needs to be removed. She was diagnosed at UofI, and they recommended leaving the mass alone until and if it ulcerated. Today, when I called Rantoul Veterinary Clinic, I was told they would check with the doctor and call me back. FIVE AND A HALF HOURS LATER, they had still not returned my call, so I called them. "Oh, doctor has your message, he's just very busy." 20 minutes after that, I received a voicemail message from a very disinterested Dr. Updike, essentially calling me a liar (he said, "I highly doubt the U of I would tell you not to remove the mass"), and informing me that I owed them $40, so I should take my business elsewhere. Very nice. You wasted my entire afternoon, when I could have been FINDING another vet for my cat, so you could insult me and refuse care to a sick animal. When you become oncology specialists, let me know. Even better, when you learn to value an animal over a purported $40 bill (never received), let me know.
by Kat xxx.xxx.240.220
August 14, 2017
Recent Polls
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider's staff friendly?
Yes, they went above and beyond
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Craig xxx.xxx.180.155
February 07, 2013
Add a Review