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Hair Cafe

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Hair Cafe
Hair Cafe
(1 Review)
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1120 North Walker Avenue Oklahoma City, OK 73103
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About

Hair Cafe

Hair Cafe is a Salon facility at 1120 North Walker Avenue in Oklahoma City, OK.
Primary Specialty

Salon

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1120 North Walker Avenue, Oklahoma City, OK 73103
Services Hair Cafe is a salon in Oklahoma City, OK 73103.

Salons like Hair Cafe offer services that often include haircuts, nails services, waxing, manicures and pedicures.

Contact Hair Cafe and discus your beauty needs or stop by at 1120 North Walker Avenue, Oklahoma City, OK 73103. For a description of services offered, call Hair Cafe at (405) 235-2233
Consumer Feedback
(1 Review)
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Recent Reviews
I recently got my hair done at hair caf. The day before the appointment I sent the stylist a text confirming our appt ( in my prior experience, the stylist confirms the appt) and she attempted to reschedule it to a later time. I explained I was on a schedule and would need to keep the set time and she went on to say that she cannot work under stress and pressure and it'd be best to schedule for a later date. The appointment was set 8 hours before I had to go to work so I assured her it wouldn't be any pressure.

Day 1: The next morning I arrive and she is not at the salon. I wait 10 minutes before texting her and she informs me that she is on her way, she arrives 10 minutes later; 15 minutes late to our appt. As she is doing my hair, she explains that she did not get enough black hair. We have to wait over an hour for a beauty shop to open so she can purchase the hair and finish installation. She dips my ends in to seal them however when I get home, I realize they are unraveling. I inform her immediately and she says she can get me in at 9 am the next morning which is a work day. I let her I have a client visit at 10 am so I would need to be out by 9:45, she says it'll only take 30 minutes.

Day 2: I confirm 45 minutes prior to our appointment and receive no response. She lives next to one of my jobs properties, as I am heading to the salon at 8:50 am I see her car still at her home. I call her, no answer. I arrive at the salon at 8:55 and of course she is not there so I call and text, no answer. At almost 9:10, I become frustrated and text her that I am leaving as I walk to the parking lot I see her parked so I walk back to the salon. As she walks up, she does not apologize, explain or acknowledge her tardiness in fact she doesn't say anything at all. We start at 9:17 and at 9:47, she suggests that she show me how to do it so I can finish it at home. I decline and she finishes at 9:50 something.

2 days later: 3 braids fall out, and I reach out to the owner to explain my experience with the hair stylist and the fact that I was highly dissatisfied and wanted a partial refund. He says he is sorry for everything and will talk to her immediately. She refunds me $50 of the $160.00 and texts me saying I should have contacted her first instead of whoever I contacted which was not the owner. I am shocked because 1) the person stated they were in fact the owner 2) I do not owe her any type of consideration to contact her instead of her boss after the unprofessionalism she displayed.

A week later: 6 braids have fallen out, I contact her first, as she requested, letting her know that the braids are continuing to fall out and I would like a full refund, excluding the deposit. She goes on to say that she has never had a customer experience such as this, that the situation is escalating and that I could've just given her the opportunity to fix it instead of requesting a refund. I let her know that the only way to fix the situation is a refund because I do not intend on returning to a salon where I had such a bad experience. She declines to give me a refund.

If I could give this place and hair stylist 0 stars, I would. I would not recommend going to a place that charges professional prices but has unprofessional hair stylist and people impersonating owners. If I would have walked away with box braids that were done properly and stayed in, I would not have even wrote this however since they are falling out and there is no intention of a full refund, I had to share my experience at The Hair Cafe
by Mauri xxx.xxx.208.161
July 08, 2014