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Burke Health & Rehabilitation Center

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Burke Health & Rehabilitation Center
Burke Health & Rehabilitation Center
(22 Reviews)
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9640 Burke Lake Rd Burke, VA 22015
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About

Burke Health & Rehabilitation Center

Burke Health & Rehabilitation Center is a Nursing Home facility at 9640 Burke Lake Rd in Burke, VA.
Primary Specialty

Nursing Home

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9640 Burke Lake Rd, Burke, VA 22015
Services Physical Therapy, Occupational Therapy, Speech Therapy, Post Surgery Recovery, Skilled Nursing
Consumer Feedback
(22 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
View All 22 Reviews Add a Review
Recent Reviews
My mother was in Room 213B with me there 12 hours a day for 4 Days in July 2025 until I realized that If I left my mom alone there for too long or even longer than 5 days she would probably die from an infection and malnutrition. I had to self Discharge her to save her from the smell of Piss and poop all over. The rooms in her section were all 2 bed rooms so the person already in the room that she was initially put in had a bed bound elderly woman who was sitting in her piss and poop for hours. After the first night my mom was crying for help. We moved her to another room next to the AC and then we see that the room was not clean enough and had a ANT infestation. I took videos of the issue and since I couldn't post them here I posted screenshot of the dirty phone line which is where I traced the row of ants. They will leave you in bed in your diaper for 7 hrs and they will NEVER PUT THE HELP BUTTON on your lap by your hand so you can call for help. Instead its dropped on the floor. Even the TV remote is always on floor not given to patient. Everytime they left my mom the button would be left on the floor. I imagine the residents are in such bad shape that this is the only way they shut up their patients so they can go about their day. The food is ALWAYS COLD and no condiments. The small ginger ale can is even warm. The Physical Therapy Dept never came to assess my mom until on 3rd day I kept complaining to ask for the evaluation, so I knew what type of time frame we were looking for. Only after constantly asking for help they called and someone came. The PT was great but I realized my mom would never get better in this dirty place with bad food because in order to get better you need to at least eat decent since she is a Type 2 Diabetic. The food does not adhere to the diet of the patient and they don't give you a choice of what to eat. So its either this or you go hungry. The 12 hours a day I was there, I had to bring lots of food fresh fruit and food from home so my mom wouldnt go hungry. There is NO FRESH FOOD in this facility. Its all canned. The Room has NO BODY Wipes. After complaining constantly, they brought some then took it away because the other patient in room didn't have any. I brough a shampoo cap from home so i could keep my mom clean since she was in hospital for 2 weeks and no shower. The towel I used to dry her head i had left next to sink so the cleaning lady could take it. Instead the nurse assistant came in room later and grabbed it and used it on the neighboring bed right in front of me to wipe her butt and body with it. I even mentioned to her what she did later that night and she was denying it. I mentioned it to her because she couldn't find any body wipes and was going to use a towel to clean butt. Can you imagine and these towels are used on peoples faces later. From the first moment we got there they had no diaper to fit my mom and there were no diapers in the room. Every time they wanted to change my mom they would have to go hunting for diapers in the hallway. Even the Physical Therapist that had come back the second time on final day we were there had NO SLING in their physical therapy closet to help my mom with her arm that was in a wrong sling. I had quickly ordered one on Amazon and had her put on her. When the PT had come to work with my mom to help her stand up and sit on a commode there was no commode available. Because of this they kept making her go in a bed pan which was extremely uncomfortable. Can you image a rehab facility not having wipes, diapers and commodes and ignores you when you say there is ants. No urgency exists in this place when you mention the nastiness. they have all become used to it. The building is very old and not cleaned well. I have a friend whose elderly father died at this facility and he had been telling my friend that anytime he would ask for them or complain about the issues there they would just leave him in his soiled diaper and laugh at him. Who does that? Where is the management in this place to actually set a standard of care for human beings? There is zero training for caring for people in this facility.
by Megan A xxx.xxx.60.172
July 09, 2025
Excellent clean facility. Therapists all very qualified. Nursing staff and administration attentive to the patient's needs. Highly recommend this Rehab center.
by Mrs. Kidwell xxx.xxx.53.159
July 26, 2017
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Recent Polls
Was it easy to find parking at this senior care facility?
Yes, it was convenient
Was this senior care facility's staff friendly?
Yes
Are you going to visit this senior care facility again?
If I need to, I'll return
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Did this senior care facility use current and safe equipment?
Fairly Current
by Anonymous xxx.xxx.221.232
June 27, 2014
Does the staff at this senior care facility always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did the staff at this senior care facility ever take personal phone calls when they were supposed to be helping you?
No, they've never taken personal calls with me
Did this senior care facility use current and safe equipment?
No, the equipment needs to be updated
Was this senior care facility's staff friendly?
Not one bit
Was this senior care facility clean?
It was satisfactory
by Angela xxx.xxx.188.248
June 13, 2014
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