Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I wasn't worried about their equipment. It was safe and well taken care of. They put in the extra effort to make me feel valued and important.
Recently, I watched my father receive personalized treatment, as opposed as just a room number, at this healthcare facility. The Health Central staff pleasantly greeted our family throughout shift changes. The nurses knew my father’s name and his needs. Thorough explanation of his treatment and timely execution of daily healthcare was the norm. Appropriate response time confirmed that the staff was well informed of his specific needs. Health Central as whole was very well organized. I hope that if anything were to happen to me, I would be blessed with such excellent comprehensive treatment as he did at Health Central in Ocoee.
As his daughter, I not only saw, but felt that his health was first priority at Health Central. I am truly blessed to have witnessed such wonderful care for my loved one and feel confident that if he hadn’t been treated with such attention, his health would not be where it is today. Thank you Health Central for helping my father‘s health and for giving us many more years with the one we love. For that, my family appreciates beyond words.