the staff at dr. henry's is great, you are always greeted with a smile, and they all know your first name. this is truly more of a hometown orthodontist office than one you would expect to find in upland. i was also pleasantly surprised at how reasonable his prices were for my full treatment, and the payment plans were very accomodating as well. i always felt very well taken care of and would recommend this office to anyone in need of teeth straightening.