Did the staff make you feel uncomfortable when you called with questions or concerns?
                        
                        
                            Absolutely! They made me feel like my questions and concerns were stupid
                        
                        
                            Did this provider promise services he/she couldn't provide?
                        
                        
                            A few, but not too many
                        
                        
                            Does this provider adhere to the customer is always right policy?
                        
                        
                            No, it is their way or the highway
                        
                        
                            Does this provider treat their staff well?
                        
                        
                            No, the staff was very mistreated