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Paul Shepard, MD

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Paul Shepard, MD
HSE Medical Associates
(14 Reviews)
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10720 Barker Cypress Cypress, TX 77433
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About

Paul Shepard, MD

Young Physicians
Same Day Appointments
Saturday Appointments
In House Laboratory
Bright & Friendly staff
Years In Practice 24
Primary Specialty

Family Doctor

Education U Of Tx Med Sch At Houston, Houston Tx 77225
Training Univ Tx Med Branch Hosps, Family Medicine
Affiliations We accept most insurances as well as Medicare.
We do not participate or accept any of the medicaid programs
Office Staff 3 Family Physicians
1 Internal Medicine Physician
1 Physician Assistant
1 Nurse Practitioner
Map and Directions
10720 Barker Cypress, Cypress, TX 77433
Services We see Pediatrics to Geriatrics
Acute Illness
Adult & Children well visits
Immunizations
Well women annual exams
Acute female/male issues
School, Sports & Camp physicals
Skin Tag removal
Shoulder & Knee injections
Minor emergencies: Stitches
In office testing: UA's,Flu & Strep screens, PT/INR, Glucose monitoring, PFT's & EKG's
Consumer Feedback
(14 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
View All 14 Reviews Add a Review
Recent Reviews
I have been a patient of Dr. Shepard for over 15 years and have really enjoyed him, he is a very nice man. I do believe that he is just overbooked and not able to pay attention to the damage his staff is doing to his practice. I was in the office a few weeks ago with a really bad cough and sinus infection. While waiting over an hour in the waiting room, I had 2 different people ask me my opinion of the office because they looked online and found horrible reviews about the office staff. I told them that Dr. Shepard is nice but the women that work up font are HORRIBLE... While I was there I witnessed one of these women kick out a patient because they were directing him upstairs and no one was there and he was getting frustrated. Rather than help him, they told him he was going to have to leave because he was making a scene. HE WAS NOT... he was very quiet and calm. I was also asked to leave the office because I asked for cough medicine with codeine in it and they refused, told me I would have to try the medicine they prescribed, and if it didn't work I would have to make an appt. the next day, pay again and get a new RX and pay for that again. I told them I am to sick to come back and I don't want to waste money coming back for a RX that I can get now. 4 of the bullies from the front desk came to the counter and told me I was exhibiting signs of a drug addict because I was asking for the cough syrup with codeine. I have seen this doctor for over 15 years and really liked him, but his staff is driving everyone away, they are very abusive. I don't see this practice succeeding in the future because of the horrible office staff. Last week I tried to renew my RX for thyroid and they are refusing. I have two pills and am expected to find a new dr. DO NOT VISIT THIS OFFICE.
by JRW xxx.xxx.35.215
March 09, 2015
He is fantastic
by John McLemore xxx.xxx.155.113
January 16, 2015
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Recent Polls
Did this doctor answer all of your questions?
No, I left confused and frustrated
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this doctor's staff friendly?
Not Really
Were the waiting room chairs comfortable at this doctor's office?
Not really
Were the staff members able to answer your questions?
Not at all
by Anonymous xxx.xxx.134.119
October 09, 2014
Was this doctor's staff friendly?
Not Really
Were the waiting room chairs comfortable at this doctor's office?
Yes
Does this doctor use current and safe equipment?
Fairly current
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was it easy to make an appointment with this provider?
Not really
by Anonymous xxx.xxx.206.143
August 30, 2014
> View All Polls
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