Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Did this provider ever dismiss your concerns as unimportant?
All the time. They accuse me of making problems up
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!