Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Does this provider remember you by name?
No, and they don't make an effort to even try
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.