Were you able to relax during your appointment?
No, I had to leave I was so distressed
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Is this provider easy to reach in an emergency?
No. It took me several times to get through.