They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. Their equipment was safe and well taken care of, which really says a lot about their standards of care to me. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. They would never suggest that I buy something that wasn't necessary, and never pressured me. They were always very considerate and professional. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered.