Lane Matsumura, MD

Lane Matsumura, MD
688 Kinoole St Ste 204 Hilo, HI 96720
Add a Review

Consumer Feedback

(3 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Recommended
5 star average for Recommended
Value
2 star average for Value
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.165.203
January 17, 2013
Did this psychiatrist use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did this psychiatrist leave you unattended for an extended period of time?
No, I was always attended to
by Anonymous
November 08, 2011
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did this psychiatrist rush your appointment?
No, I was able to ask as many questions as I wanted
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
June 22, 2011
Add a Review