Their office was really easy to locate, which made my whole experience even better. They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. I didn't have to wait long for my appointment at all. It was great that I didn't have to reschedule the rest of the day for my appointment. They listened closely to everything I was telling them, and showed a lot of attention to detail. I've never had to worry about them forgetting something or not reading my information correctly, which I've encountered at other places.