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Thomas Herrick, MD

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Thomas Herrick, MD
Northland Urological
(10 Reviews)
> Get Phone Number & Directions
2750 Clay Edwards Dr Ste 500 Kansas City, MO 64116
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider remember you and your circumstances at every appointment?
Yes
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by tom xxx.xxx.156.189
September 24, 2013
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
How would you compare this urologist to others in his/her field that you have visited?
Among the best I have seen
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Was this provider late to your appointments?
No, they were on time
Was the waiting area spacious?
Yes
by Tina Hilton xxx.xxx.175.254
September 23, 2013
Would you refer this provider to a family or friend?
Yes
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous xxx.xxx.142.9
July 01, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.94.35
August 13, 2012
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
February 24, 2012
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider have reasonable prices?
Absolutely!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
February 10, 2012
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider prominently display their diplomas or business license?
Yes
Did this urologist leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous
February 07, 2012
Does this provider remember you by name?
Sometimes, but not always
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
September 13, 2011
I was left in the appointment room by myself, but they eventually returned. I ended up spending quite a bit for my visit. They were very expensive. It's shocking how little they seem to care about customer service. From my experience It appears as if customers are never put first here. The staff is incredibly rude and seem to care more about themselves.
by Paul
July 28, 2011
Are you going to visit this provider again?
Without a doubt!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did you experience unnecessary pain during your visit?
No
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
March 16, 2011
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Map and Directions
2750 Clay Edwards Dr Ste 500, Kansas City, MO 64116