The wound care nurses are kind of "know-it-all" types. I'm undecided if I would refer any of my friends or family here. They always take the time to listen to me. I know they really care about me and what I have to say. They made the extra effort to make sure every question and concern I had was addressed but it took a letter. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. My very hard to cure wound is now 95% healed after a failed skin flap surgery.