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Richard Jones, MD

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Urologists & Urology Surgeons

Hanover Urology Assn

Hanover, PA

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Richard Jones, MD
Adams Hanover Urology Assoc
(9 Reviews)
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195 Stock St Ste 206 Hanover, PA 17331
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Consumer Feedback

(9 Reviews)
Service
2.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
2 star average for Value
Horrible. The receptionist was very rude and wouldn't allow me to go in the room with my husband. I am furious that I even had my husband come here. Would not recommend at all!!!!!
by Em xxx.xxx.169.6
April 15, 2016
I have received very professional treatment and advice. The Dr. is up to date with his field.
by rls35 xxx.xxx.69.189
September 16, 2014
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Were the waiting room chairs comfortable at this urologist's office?
Extremely comfortable; I could have fallen asleep
by eblev xxx.xxx.164.220
October 09, 2013
Does this provider remember you by name?
Sometimes, but not always
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did you leave the office feeling satisfied with your visit?
Completely!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by kasie xxx.xxx.253.38
July 31, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.23.12
May 06, 2012
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Were you able to get answers to simple questions from this urologist without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
by Anonymous
January 19, 2012
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Did this urologist listen to your input and concerns?
Somewhat. But I mostly felt ignored
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this urologist leave you unattended for an extended period of time?
Yes, I was left alone too long
by Anonymous
July 04, 2011
Does this provider have helpful information available online?
No, just a basic listings page
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was this urologist's office clean?
Yes everything was neat and sterile
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
May 04, 2011
Whenever I have a question, even if it's very basic, they always make me schedule an appointment, which is extremely frustrating. It's a little frustrating trying to get an appointment with them. I can usually get one eventually, but it's never on the day or at the time I want. It doesn't matter how many times I come here, they just cannot seem to remember my name and they make no effort to even try. I'd rather go to someone else who might actually appreciate my loyalty and business. When comparing them to others in their field, I would say they are by far the worst I have ever seen. I will never return.They even mis read ct scan and over a month later let us know my husband had 4 more kidneys tones after telling us they didnt see anything on it prior. Awful service and the staff was equally miserable.
by sf
April 28, 2011
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195 Stock St Ste 206, Hanover, PA 17331