I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. Not only was their advice completely unbiased, it was practical, realistic advice that I could implement into my everyday life, and it worked. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left.