I was given a polite greeting when I walked in. It was nice to be acknowledged. I really wish they didn't cancel my appointments so much. They almost always call me the day before my scheduled appointment to cancel. I was shocked when they dismissed my concerns as unimportant and told me I was just overreacting. I knew that my situation needed attention, and I couldn't believe that they wouldn't even look into it. I would never refer any of my family and friends to go here. If I had know how terrible they were I never would have gone. I definitely don't trust their advice. They're only concerned about themselves.