Pompous; unprofessional; lacks integrity. Our son suffered from a bacterial infection for 7 months due to not being given the proper care by Dr. Gigax and the staff at Akron Children’s New Philadelphia. Their lack of following proper protocol forced us to go to another institution to seek the proper treatment. Our son suffered and screamed every single night without Dr. Gigax or the staff ever following up to see if he had improved. Furthermore, the staff was so unprofessional that they shared information about our son at a public establishment without our consent. If you are looking for a physician's office that is empathetic and actually follows proper protocol, this is not the place for you.