I love my experience with Dr. Thomas! All my interactions with nursing staff have been wonderful. The office staff overall lack empathy and sympathy to matters that are urgent to the patient. The general tone of staff is flat and lacking personal touch. A generalized sensitivity towards your patient population from staff would greatly impact patient experience.
Dr. Thomas and her staff have been kind and comforting through a very emotional time of trying to conceive. I am very thankful for all of their help and guidance. (And Marisol gives the BEST hugs!)
Dr. Thomas was very caring and professional. She took the time to explain next steps and addressed all our concerns and questions we had along the way.
Dr. Thomas and her staff are great. The IVF process was easier than expected and they helped us every step along the way. They are friendly, considerate, good at explaining things, and answering questions. Highly recommended.