UCHealth Urgent Care - Powers

UCHealth Urgent Care - Powers
UCHealth Urgent Care - Powers 4323 Integrity Center Point Colorado Springs, CO 80917
Add a Review

Consumer Feedback

(1 Review)
MALPRACTICE!!! I can say all of this based upon my follow-up experience with a real doctor (Podiatrist) who corrected everything that was said at the Urgent Care. Avoid this place at all costs! They hire low-skilled PAs who have little to know knowledge of basic treatment and the one doctor overseeing the clinic sides with the PA when dangerous misinformation and mistreatment has occurred. I went to this facility to help an ingrown toenail. I had tried for a week and a half to "treat" it on my own (doing everything and more that their own print out said). It wasn't helping. So I scheduled with this place thinking this is a simple procedure they could handle and assuredly be less expensive than a podiatrist. I had tried two podiatrists before scheduling with UC health and they were booked solid, and I was going on vacation. Despite that my toe had an infection, the PA that saw me gave me this long story about how they don't cut the toenail anymore and they leave it alone because its just too invasive. When I tried to reiterate I had already left it alone and tried at home treatment, he indicated it would ruin my vacation if he were to cut the nail out (false). He then was going to put me on antibiotics for the infection, and he indicated it should get better despite the physical problem being the underlying cause (false. He also gave me some "old wive's tale" advice to put cotton or floss underneath, but as he could clearly see (and I told him) the part of the toe causing the problem was way underneath my skin and couldn't be reached. He shrugged it off. Then the antibiotics he was going to put me on reacted with the sun, so he had to go research (basically consult his own version of web MD) what he could use. The one he prescribed was patently wrong along with the steroid cream, which was completely unnecessary. After I went home, I felt completely unsatisfied and worried it would just get worse while on vacation, based upon my own research. So I called back and asked to speak with someone else. The other person reiterated the same misinformation of the first PA and she took it a step further by saying I would have a greater risk of infection if they cut the toenail out rather than just being on antibiotics (FALSE). Luckily I didn't accept their high school level of anatomy and physiology and finally found a podiatrist. He indicated everything done was wrong and the approach they took was wrong. He said once the physical problem was gone, it would feel much better and the infection would go away. The antibiotics he prescribed were correct and he laughed at the steroid cream. He confirmed that it was ridiculous what the PA said about "not cutting it out anymore and that the risk of infection would be greater if they did." And finally, this podiatrist was the same cost for the visit and procedure as the urgent care was for their "office visit." WHAT A JOKE!!! AVOID UNLESS YOU LIKE CORRUPTION, THROWING YOUR MONEY AWAY, AND JUST BEING THROWN ON ANTIBIOTICS AND SENT AWAY!!! I TRIED TO ASK FOR A REFUND, BUT THEY CLAIM THEIR PODIATRIST AT UC HEALTH BACKS UP THE PA. YEA RIGHT!!!
by Matt B xxx.xxx.118.30
May 16, 2018
Add a Review