I take my dad, 97 years old, to Dr. Bordon for toe nail clipping. She is wonderfully kind and patient with him, as well as very proficient in keeping his toe nails clipped. He told her of pain to his lower legs, about which we had talked to at least three other docs with no resolution, and she immediately made a diagnosis, recommended new walking shoes, and did no less than six treatments (one each week) with a new machine she had to try to give him relief. And at no charge to us, even though there was no insurance benefit. I can't say enough about the care for my dad, as well as the efficiency and friendliness of the staff. She is not in-network for his insurance, but we see her anyway, just because we like going there so much.
I went to Dr. Bordon in part for a toe nail fungus. She prescribed me a medication that required a preauthorization from my insurance company. I found this out from the pharmacy and then followed up with the insurance company. I called Dr. Bordon's office to request a call to my insurance. Dr. Bordon told me to take the prescription to a different pharmacy as she said she shouldn't have to call the insurance company. In addition, her nurse told me that she didn't do that (call for insurance pre-approvals). In essence, I couldn't fill the prescription because of the insurance's request of a call by her office, which they refused to do.
I had to start all over with another podiatrist. She wasted my time and copay money because they would not help me fill a prescription she provided. Dr. Bordon and her staff had complete lack of empathy for my situation and were basically too lazy to make a 3 minute call to rectify the situation for me. I have never been to a doctor' who's office was so lazy and heartless as to not make a simple phone call to help a patient in my life.