I would give Dr. McCarthy and her office a rating of 15, if I could. I searched the entire web for advise on some good shoes for my painful feet. Every site said to "make an appointment", "go see a doctor". But NOT Dr. McCarthy's! Her site not only told me the shoe to buy, but gave me a list of things to do before seeing a doctor! When it was time to make an appointment they got me right in. Dr. Found that I was walking on multiple fractures in both feet and 2 torn ligaments. Because Dr. used the latest medical treatments, no surgery was required. That was in February. Today, June 13, I am walking pain-free! Dr. even celebrated with me. On every visit, I was treated as if I were their only patient. They made sure all my questions were answered. I was never pressured to make any payments before or after treatment. I am a diabetic and on two occasions before a shot Dr. was so concerned about my sugar levels that she went and got me a Tootsie Pop. No wonder she was voted "Top Doctor" in Phoenix Magazine twice. Dr. McCarthy and her staff really truly care about people, whether they are their patient or not. Check out her blog and if your feet hurt, trust no one else.