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Mark Nahmias, DPM

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Mark Nahmias, DPM
(1 Review)
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5906 E 31st St Suite 1 Tulsa, OK 74135
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(1 Review)
I made an appointment for my elderly mother, who is diabetic and needed her toenails trimmed. I tried to give them her insurance info over the phone before the appointment, but they wouldn't take it. When she showed up for her appointment, she didn't have her Medicare card with her, so they refused her service (rather than calling me to get the info I had previously offered) - sent her home and said they'd call her when they had an opening. Over a month later, I give up and call back to get her an appointment. I make an appointment for the following week, and offer again to give them her insurance info. They won't take it over the phone and won't take it by email, only fax. I then get a call back that Michelle, who is in charge of scheduling, has cancelled my mom's appointment because they need her insurance cards first. I then fax over my mom's insurance cards with a note to call me about setting an appointment after they've had a chance to review them. Nobody calls me back, so the next day I call back. Now, I am told that Michelle won't allow me to make an appointment for my mom, but she can go on a cancellation list. She had been on a cancellation list for almost 6 weeks. I asked the receptionist if they just don't want my mom as a patient, or what the issue is, and she assures me that's not it. But, what would anyone think after this whole runaround, only to be told that I can't make an appointment for her - they'll call us when there's a cancellation. I will be making her an appointment with Dr. Lisa Mogelnicki instead, a very competent and understanding podiatrist, who also values and wants new patients!
by Cheryl xxx.xxx.65.34
September 21, 2021
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5906 E 31st St Suite 1, Tulsa, OK 74135