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Amel Youssef, OD

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Ophthalmologists (Eye MDs)

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Las Vegas, NV

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Nevada Eye Physicians

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Amel Youssef, OD
Dr. Amel Youssef Optometry
(2 Reviews)
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10777 W. Twain Ave 150 Las Vegas, NV 89135
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Consumer Feedback

(2 Reviews)
This is my first online review and I've been thinking long for it. I don't judge people easily until the truth proves, that's my usual believe. If you need a fancy place to shop your glasses, this might be one of your choices. Don't recommend totally if you need professional job done or opinions from this facility. This store seems unattendant whatsoever. Dr only shows up couple days a week and all followups take forever or none. Who believe I spent money and time for contacts almost 2 years, ended nothing for my eyes. She said the lab had been trying and couldn't make the right one. She referred me to other Dr offices for surgery consultations. I decided opt out the surgery at the end and asked credit for a wearing glasses which I didn't want to till her lab can't provide the contacts. Wrote message to Dr and I was told that she will review my profile. Again, it took another whatsoever time to answer. She and her employees never follow my case. After repeated calls during the weeks, the employee told me the manager had reviewed my case and just waited for doctors approval. Another weeks gone, no calls. I wrote message to Dr and asked the the final approval. Ended she said she couldn't comp my contact with glasses. She needs to charge! Believe me, this is totally a "face lift" vs "face off" attitudes. She told me she had several advanced labs to work with and I eventually will get my contacts. That's why I paid all the charges during past 2 years. She mentioned she couldn't charge free for all consultations. First, I didn't request surgent's consultations. She was the one offered after her labs failed. Second, where is her promise to provide my contact when I first visit?! The overall experiences is unacceptable and unpleasant. Not caring, nonprofessionalism, period.(Summerline Downtown, Vision by Amel)
by piCAchu xxx.xxx.172.235
November 04, 2017
Was this provider friendly?
Extremely Friendly
Would you recommend this provider to others?
I Already Have
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Would you refer this provider to a family or friend?
Definitely
by Christie Ruybal xxx.xxx.104.148
April 17, 2014
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10777 W. Twain Ave 150, Las Vegas, NV 89135